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Point of saleStarting a walk-in service from Calendar

Starting a walk-in service from Calendar

Reviewed 2026-08-30

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Walk-in is not a retail shelf item. It starts from Calendar: a real same-day booking that then uses the same payments checkout as any other appointment.

Retail ticket vs walk-in booking

New sale adds products, packages, and gift cards to a retail ticket. Walk-in creates a same-day booking, then opens the visit payments ticket.

Note

Walk-in exists so someone standing at the desk can book and pay without treating the service like a product on the shelf.

Start walk-in from Calendar

  1. Open Calendar.
  2. Open the menu next to New appointment and select Walk-in.

Client, phone, service, professional, and start time

The walk-in form asks for client, phone, service, professional, and start time. Defaults favor the next open slot and an available professional—adjust if needed.

Tip

The Calendar tour covers Walk-in and New sale in the menu next to New appointment.

Fill the walk-in form

  1. Enter Client and Phone.
  2. Confirm Service, Professional, and Starts at, then continue.

Create booking and open checkout

Confirming the walk-in creates a real same-day booking, then opens the visit payments ticket.

Note

From there, cash, card with a payment link, the card reader, and completing the appointment work like any other visit.

Create booking and open checkout

  1. Tap Create booking and open checkout.
  2. Finish on the visit Payments ticket with the usual tenders or Complete appointment.

Which booking rules apply at the desk

Walk-in still respects salon hours, the professional's schedule (including same-day changes), and overlap buffers for staff and client.

Warning

It does not enforce the online "book at least X hours ahead" rule. That setting protects the public booking page; a walk-in is already at the desk.

Tip

A closed day correctly refuses walk-in. Open the day in settings if the salon is truly trading.

Handle closed-day or conflict

  1. If walk-in cannot be created, read the closed-day or conflict message on screen.
  2. Fix hours or the conflict, then try Create booking and open checkout again.

If checkout is abandoned

If staff leave after creating the walk-in booking without finishing payment, the booking stays on the calendar as a real appointment.

Warning

Leaving checkout does not delete the booking. Finish payment later or manage the appointment from the calendar.

Resume an unfinished walk-in

  1. Open the calendar and select the same-day booking.
  2. Tap Checkout to return to Payments and finish collection.

Contents

  • Using Point of sale for retail products and packages
  • Closing a visit from the appointment Payments tab
  • Cash, Card / payment link, and Card reader at the desk
  • Starting a walk-in service from Calendar
  • Selling and applying gift cards on the checkout ticket

On this page

  • Retail ticket vs walk-in booking
  • Client, phone, service, professional, and start time
  • Create booking and open checkout
  • Which booking rules apply at the desk
  • If checkout is abandoned

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