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Point of saleCash, Card / payment link, and Card reader at the desk

Cash, Card / payment link, and Card reader at the desk

Reviewed 2026-08-30

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At the desk you pick one of three payment methods: cash, card with a payment link, or the card reader. Applying a gift card lowers what is due, but it is not a fourth cash, card, or reader option.

The three payment methods

On the appointment payments tab or retail point of sale, choose cash, card with a payment link, or the card reader when a reader is available.

Note

Card numbers never enter Orya. Stripe collects the card for your salon's connected account.

Select a payment method

  1. Open the ticket on Payments or Point of sale.
  2. Select the Cash, Card / payment link, or Card reader radio.

Recording Cash at the desk

Cash records the amount you took in Orya. Before you confirm, review the balance, cash received, and change on the ticket.

Enter the cash you actually received—partial cash is a real payment for that amount and leaves the rest open. Never post the change as the payment.

Tip

In-app cash refunds update that same cash payment. They do not open Stripe and do not create a negative payment line.

Record Cash

  1. Select Cash.
  2. Check Balance, enter Cash received, confirm Change, then finish the cash payment.

Card / payment link

Card with a payment link opens checkout on this device, or lets you share a payment link for another phone or tablet.

Warning

When remaining is about zero, do not start a card charge. On a visit ticket, complete the appointment instead.

Tip

If a card payment is already waiting, finish or replace it on purpose—do not start a second silent charge.

Start Card / payment link

  1. Select Card / payment link.
  2. Complete checkout on this device, or tap Share payment link for another device.

Card reader

The card reader sends the charge to your salon reader. Ask the client to tap or insert, then wait for Stripe to confirm and the ticket to update.

If the reader takes too long, collection pauses. On declines, offline readers, or client cancels, follow the next steps such as taking cash or sending a payment link.

Use Card reader

  1. Select Card reader and have the client tap or insert.
  2. After a timeout, tap Check payment before starting another charge.
  3. If needed, follow Take cash or Send payment link on screen.

Gift-card cover is not a fourth payment method

Applying a gift card holds balance and lowers remaining. That action is not cash, card with a payment link, or the card reader.

Tip

Remove the applied gift card if you need to take another payment method instead of finishing on gift-card cover.

Note

Selling a gift card as a line increases what the client owes—different from applying one they already have.

Apply or remove gift card

  1. Apply a gift card on the ticket to lower remaining—separate from the tender radios.
  2. Tap Remove gift card if you need a different payment method instead.

When Stripe or the reader is unavailable

If card payments are not set up yet, follow the Stripe setup path on screen. Keep using cash and gift-card paths when your plan allows.

Warning

If Stripe needs attention, follow the on-screen recovery steps before retrying card checkout or the reader.

Tip

After a reader problem, taking cash stays available when that path still makes sense.

Recover without card

  1. Follow Set up Stripe when card payments are not ready.
  2. Use Cash or Take cash while Stripe or the reader is unavailable.

Contents

  • Using Point of sale for retail products and packages
  • Closing a visit from the appointment Payments tab
  • Cash, Card / payment link, and Card reader at the desk
  • Starting a walk-in service from Calendar
  • Selling and applying gift cards on the checkout ticket

On this page

  • The three payment methods
  • Recording Cash at the desk
  • Card / payment link
  • Card reader
  • Gift-card cover is not a fourth payment method
  • When Stripe or the reader is unavailable

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