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Calendar & bookingsReschedule and reassign bookings

Reschedule and reassign bookings

Reviewed 2026-08-30

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When a visit needs a new spot on the board, reschedule or drag—do not use edit for that. Here is how both paths work and what keeps the schedule safe.

Ways to move a booking

You can drag the appointment card on the board or open reschedule from the booking. Both paths check working hours, conflicts, and whether that professional can do the service before saving.

Moving changes the time and/or professional. Editing is for details that stay on the same slot.

Drag to a new time or professional

On day view, drag a card to another time in the same column or into another professional’s column. Orya checks the drop before the move sticks.

Tip

Drops outside working hours often snap toward the nearest open slot. If the target is fully blocked, the move is refused with a clear reason.

Drag the appointment card

  1. Open Calendar in Day view.
  2. Drag the appointment card to another time row in the same professional column, or into another professional’s column.
  3. Release only after Orya accepts the drop; a blocked target shows a clear reason.

Reschedule from appointment details

Open the booking and choose to reschedule so you can pick a new date, time, and—when allowed—a professional. Review the summary, then confirm to save.

Confirm a reschedule

  1. Open the booking sidebar from Calendar.
  2. Select Reschedule and pick the new date, time, and—when allowed—professional.
  3. Review the summary, then select Confirm reschedule to save.

What blocks a move

The new professional must be able to perform the service. The slot must sit inside their working hours—a day marked as not working does not borrow salon hours.

Overlaps with other active bookings on that professional are blocked. You cannot move canceled or completed bookings, and you cannot move into the past (salon timezone).

When a move fails

If the change fails, fix the real issue—another professional, a shorter visit, or a truly open slot—then try again.

Edit details without changing the slot

Editing changes service, notes, price, or duration while keeping the same date, time, and professional. Reschedule or drag when the visit must move on the board.

Choose Edit, Reschedule, or drag

  1. Open the appointment sidebar.
  2. Select Edit for same-slot updates to service, notes, price, or duration.
  3. Select Reschedule or drag the card when the visit must move. Use New appointment only to create a new visit.

Contents

  • How available time slots are decided
  • Booking statuses and reception actions
  • Reschedule and reassign bookings
  • Assigning professionals to bookings
  • Creating and managing bookings
  • Clients cannot see available time slots

On this page

  • Ways to move a booking
  • Drag to a new time or professional
  • Reschedule from appointment details
  • What blocks a move
  • Edit details without changing the slot

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