OryaHelp
Back to Orya
Language
Billing & subscriptionAdd-ons and AI Workforce purchase rules

Add-ons and AI Workforce purchase rules

Reviewed 2026-08-30

Language

Add-ons are optional modules on Plans. This article covers when you see Purchase, Locked, Active, and Coming soon — and how removing an add-on differs from canceling Orya.

Add-ons & AI bundle on Plans

Below the subscription comparison on Settings → Plans, open the add-ons section. Module labels in the product include AI Workforce (not “AI Insights” as the purchase row name), Marketing, and AI Receptionist.

Read badges and buttons

  1. Open Settings > Plans.
  2. Below the subscription comparison, open Add-ons & AI bundle.
  3. Review the module rows: AI Workforce, Marketing, and AI Receptionist.
  4. Check each row badge: Locked, Active, or Coming soon.
  5. When allowed, select Purchase or Remove.
  6. During a Pro free trial, confirm AI Workforce may show 1,000 trial credits included while Locked.

Interval follows the subscription

Purchased add-ons bill on the same interval as the salon’s base subscription.

When Purchase is available

Buying an add-on is available only when the salon subscription is fully paid and active. Free trials, limited or inactive access, and payment-issue / grace periods block add-on and credit-pack purchases.

Plans that cannot buy add-ons

Orya Basic and weekly Pro cannot buy add-ons or credit packs. Move to an eligible paid Pro or Business period before the purchase button appears.

Trial credits are not a purchase

During a Pro free trial, AI Workforce can be usable with included trial credits while the row stays locked without a purchase button.

Confirm add-on purchase

When you are eligible, Purchase opens a confirmation so you can review the module before your subscription updates.

Confirm purchase

  1. Open Add-ons & AI bundle.
  2. On the module row, select Purchase.
  3. Read the dialog title Confirm add-on purchase.
  4. Review the description: Review this add-on before we update your subscription.
  5. Select Confirm purchase to finish.

Mid-cycle charges may apply

Adding an add-on on an active subscription can charge the saved card for the remaining time in the period — read the confirmation amounts before you confirm.

Remove add-on without canceling Orya

Active add-ons show Remove. That path opens a removal confirmation — it does not cancel the base Orya plan.

Confirm removal

  1. On an Active add-on row, select Remove.
  2. Review Remove add-on, then continue to Confirm removal.
  3. Read the description: This removes the add-on from your subscription. Your base Orya plan stays active.
  4. Select Confirm removal.

Wrong button for leaving Orya

To end the whole subscription, cancel from the payment method card — not by removing an add-on row.

Marketing and AI Receptionist status

  1. On the add-ons section, open the Marketing and AI Receptionist rows.
  2. Confirm each shows as not available yet.
  3. Do not try monthly checkout for those modules until they ship.

AI Workforce is the purchasable AI row

When paid and eligible, AI Workforce is the add-on that can show purchase, active, or remove controls. Do not confuse Plans add-ons with Marketing usage under Settings → Usage.

Need more Marketing context

Campaign usage lives under Settings → Usage; buying Marketing packs waits until those modules ship on Plans.

Contents

  • Upgrade, downgrade, and plan change rules
  • How the Orya Pro free trial works
  • Canceling your plan and keeping access until the end
  • Add-ons and AI Workforce purchase rules

On this page

  • Add-ons & AI bundle on Plans
  • When Purchase is available
  • Confirm add-on purchase
  • Remove add-on without canceling Orya
  • Marketing and AI Receptionist status

Sign in to open a support request. Account-specific diagnostics stay inside Orya.

Contact support