Roles, permissions, and bookable staff
Reviewed 2026-08-30
Language
Access starts from a role—Owner, Manager, Stylist, or Receptionist—that sets what someone can see and manage. Appearing on the calendar is separate: turn on bookable availability when that person should take clients. That split keeps a receptionist who also sees clients easy to set up.
What roles mean
A role is a starting set of permissions for that person’s access in the salon. You pick one role per person—there are no combined labels like “receptionist-stylist.”
Salon staff roles
When you invite or assign access, the usual salon roles are Manager, Stylist, and Receptionist. Owner belongs to the person who owns the salon and is not something you assign as a routine staff invite.
Assign a staff role
- Open Settings → Users.
- Choose Assign Role.
- Set or invite with a salon staff role (Manager, Stylist, or Receptionist).
Takes appointments (bookable staff)
Whether someone appears as available on the calendar is controlled with Takes appointments on their staff profile—not by their role name. A Manager can stay off the calendar; a Receptionist can take clients.
Turn on Takes appointments
- Open Settings → Studio → Staff.
- Choose Edit on the professional.
- Turn on Takes appointments.
Adjusting one person’s access
For Manager, Stylist, and Receptionist roles, open Member Permissions to add access they need or remove access they should not have, without changing their role.
Review and save permissions
- Open Member Permissions.
- Choose Review & save.
- Check the summary for what the person Gains access to or Loses access to.
- Choose Save changes.
Where to manage access
Open Users under Settings to see who has which role, compare permissions, adjust one member, or check recent changes.
Open Users workspace tabs
- Open Settings → Users.
- Use the Users tab to see roles.
- Open Permission Matrix, Member Permissions, or Audit Log as needed.
Salon Owner
Owner is the person who owns the salon location. Organization admins can help with organization-wide settings, but day-to-day team login still uses Manager, Stylist, or Receptionist invites.