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Custom domainsCloudflare: keep the orange cloud off for Orya

Cloudflare: keep the orange cloud off for Orya

Reviewed 2026-08-30

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Most Cloudflare setups for Orya fail for three simple reasons: the orange cloud is on, the Name/Host was typed twice, or another record fights the same address.

Why Orya needs DNS only

Think of the orange cloud as Cloudflare standing in the middle and answering for your address. Orya needs the gray cloud instead—DNS only—so it can see a straight pointer to your booking page and confirm ownership.

Both records

Set both Orya CNAMEs to DNS only (gray cloud off). Leaving either on the orange cloud can keep verification pending.

Open Cloudflare setup in Orya

  1. Open Settings > Domain.
  2. Next to a pending domain, open Cloudflare setup (exact steps).
  3. Follow those steps so both CNAMEs stay DNS only.

Match the fields Cloudflare asks for

In Cloudflare, open your site, then DNS → Records, and create the two CNAMEs shown in Orya.

Fill Type, Name, and Target

  1. In Orya, open Cloudflare setup (exact steps) under Settings > Domain.
  2. In Cloudflare, create the ownership CNAME: set Type to CNAME, paste Name/Host and Target/Content, set Proxy status to DNS only, and leave TTL as Auto.
  3. Create the routing CNAME the same way with the routing Name/Host and Target/Content from Orya.

Routing Value comes from Orya

Copy the routing target from Orya every time. If it is blank, select Verify DNS once so Orya can load it, then finish the Cloudflare record. Do not paste a guessed address from elsewhere.

When the orange cloud blocks you

If the record is still proxied (orange cloud), Orya may say the DNS records are not ready yet even though Cloudflare still shows your CNAME rows. The records look fine in Cloudflare, but Orya cannot confirm them.

Quick fix

Edit each Orya-related CNAME, switch to DNS only, save, wait a few minutes, then select Verify DNS again in Domain settings.

Common pending causes

Domain settings also calls out missing CNAMEs, conflicting records on the same host, and waiting up to 24 hours for DNS to spread.

Do not type your domain twice

Cloudflare often adds yoursalon.com for you after the name field. Enter only the short label Orya shows (often booking or a longer ownership label)—not the full double address.

Incorrect example

If your site is yoursalon.com, a name that becomes yoursalon.com.yoursalon.com will never match what Orya expects.

Enter only the short Name

  1. Open Cloudflare setup (exact steps) in Settings > Domain.
  2. Copy only the short Name/Host Orya shows.
  3. In Cloudflare, paste that label alone—do not type the root domain again when the zone auto-appends it.

Clear other records on the same name

Before you verify, remove any A, AAAA, or extra CNAME on the same host as the ownership or routing record. Two answers for one address keep verification from succeeding.

After cleanup

Save both Orya CNAMEs as DNS only, wait 5–30 minutes (up to 24 hours if needed), then select Verify DNS. Use Refresh if the status still looks old.

Contents

  • Connect a custom domain for booking
  • Cloudflare: keep the orange cloud off for Orya
  • How long custom domain verification takes
  • What a custom domain changes for your booking page

On this page

  • Why Orya needs DNS only
  • Match the fields Cloudflare asks for
  • When the orange cloud blocks you
  • Do not type your domain twice
  • Clear other records on the same name

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